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FAQ

Frequently Asked Questions

No, you need to purchase a Millennium Millionaire and/or Finest Surprise ticket to get into the draw. Tickets are available at the Dubai Duty Free shopping complex in the airport or online at Bigraffle.ae

No, once the ticket is purchased, the sale is final, and there will be no refund, return, or exchange under any circumstances.

We accept payments from most major schemes including Visa, MasterCard and AMEX credit or debit card.

Each Millennium Millionaire and Finest Surprise draw is held under the supervision of Big Raffle management. The draws are conducted at the Big Raffle shopping complex at Dubai International Airport in full view of the traveling public.

You will receive an email notification from Big Raffle a few days prior to the draw date. It is important that participants leave their correct email addresses when filling out the Millennium Millionaire or Finest Surprise tickets.